Return Policy
Return Policy
Muze Houze will accept returns of unworn clothing items with original tags and clear garment packaging with the SKU label. We do not accept exchanges of any kind.
Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility, unless it was a shipping error or a damaged item.
- Please allow Muze Houze 5 - 7 business days from the day we receive the returned package to process your request.
- You will be emailed with that confirmation once the return has been processed.
Final sale and non-returnable categories:
- Swimwear
- Bodysuits
- Intimates
- Jewelry
- Beauty